Terms and Conditions

Payments & Cancellation charges

A 25% non-refundable deposit is required at the time of booking, the balance to be paid 60 days in advance of arrival. 

CANCELLATION CHARGES
More than 60 days before arrival - 25%.  Between 60 days and 30 days before - 50% Between 30 days and date of arrival - 100% 

Please ensure that you have travel insurance that includes cancellation cover.  

Cash breakage deposit required

100 Euros cash deposit will be required on arrival - this amount is to cover any small breakages/damage that may occur whilst you are in the property. This will be refunded to you by cheque/bank transfer within 7 days of departure subject to a satisfactory inspection of the property.

Supplement for Winter bookings

Although we lower our rates during the winter period it actually costs more to open and operate the accommodation. Therefore, during the period 01 OCT - 30 APR (when heating will be required) a supplement of 10 Euros per night will be payable locally to cover the cost of electricity for radiators and for the supply of wood for the log burner. This amount is to be paid in cash on arrival.  

Personal property

The Barn at Vijon is not liable for any damage/theft or otherwise to any personal items left unattended during your stay. This applies to items in the property, in the garden and in vehicles parked within the grounds. 

Insurance

  It is a normal condition of renting in France that you have third party/personal liability insurance as, If anything happens to you, or you cause damage at the Barn at Vijon, you are NOT covered by the home-owner's insurance. This can range from breaking a coffee-table to accidentally burning the house down.  Most travel insurance policies will include such items and will also provide cover for cancellation charges under certain circumstances.   

Acceptance of T's and C's

It is agreed by The Barn at Vijon and by the client that the making of a definite reservation indicates acceptance and agreement to these terms and conditions. This includes that guests will be in possession of adequate travel insurance including third party/personal liability cover and cancellation protection.

Privacy & GDPR Policy

  

Privacy & GDPR Policy

The European regulation No. 2016/679 of 27 April 2016, or General Data Protection Regulation (GDPR), will come into force on 25 May 2018. Basically this new law replaces the Data Protection Act. This is a European wide law and as such affects how we use and store information we receive from guests and enquirers. It covers all data, whether electronic or paper based.

We use cookies on our website. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor’s use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies. See www.aboutcookies.org for more information).

What information we collect from you.

When you make a booking with us we collect the names of all the guests who will be staying, the home address, email address and telephone number of the person making the booking.

How we use the information you give us.

We use your email to communicate with you, to send you booking confirmation and answer any queries you email us, and to thank you after your visit and ask you for a review. We will also add details of how you can keep in touch with us on social media, should you wish to do this.

We will not use your telephone number unless we need to contact you urgently or if we cannot reach you by email.

Marketing

We don’t do a newsletter or Mailchimp. We use Instagram and Facebook to market our Gite and our own website. We never pass your details to any third party.

Access to your Information

You have the right to request a copy of the information we hold about you. If you would like a copy of this please email us at johndthomson@hotmail.com

Right to be Forgotten

All customers have the right to ask us to remove their details from our records. However, this does not override the legislative requirements (e.g. the Fiche Identité Individuelle form – see below). 

Legally, we ask guests to complete the French Fiche Identité Individuelle police aliens form, which we have to legally keep for 6 months from date of arrival. Only the local police can ask for the details on this form. This form and the information contained on it are then destroyed by us.

We are also required by law to keep financial records for 7 years, so guests cannot ask to be erased from these financial records.

If you book to stay direct with us then be assured that your details are kept secure on our system via password controlled entry and are not used for any other purpose or shared with any other person or business. We need your email address to send through booking forms, answer any queries you have regarding the property or to send you terms & conditions, booking confirmation etc. We send follow up email’s after your stay to thank you for staying, asking you to leave a review or feedback and details of how to stay in contact with us. We don’t need explicit consent for this. We will NOT add you to a marketing mailing list.

If you book via one of our booking partners, for example Holiday France Direct, Owners Direct, Booking.com, Airbnb, Holiday Lettings etc., they also to comply with GDPR regulations and have their own safeguards and policies.

Similarly, if you choose to follow us on social media (e.g. Facebook or Instagram), we don’t need consent as you have already accepted the terms & conditions on that platform. Again, we will not ask you for your email address in order to send you newsletters etc. 

Notification of Data Breaches

The GDPR will require us to notify the Information Commissioner’s’ Office within 72 hours of first having become aware of the breach where that breach is likely to “result in a risk for the rights and freedoms of individuals”. For any breach, we are required to notify the customers “without undue delay” after first becoming aware of a data breach.